Contact & Legal Information
Platform: sxyhub.com
General Support
For general questions, technical support, or account assistance:
Email: SxyHub Support
Response Time: 24-48 hours for standard inquiries
DMCA Copyright Claims
For copyright infringement notices under the Digital Millennium Copyright Act (DMCA):
DMCA Agent Email: SxyHub DMCA
Subject Line: DMCA Takedown Notice
Please include all required information as outlined in our DMCA Policy.
Response Time: 48-72 hours for valid notices
Legal & Compliance
For legal inquiries, compliance questions, or law enforcement requests:
Email: SxyHub Support
Subject Line: Legal Inquiry
Creator Inquiries
For questions about our creator program, payouts, and verification:
Email: SxyHub Creators
Matters handled:
- Terms of Service questions
- Legal compliance inquiries
- Law enforcement requests
- Subpoenas and court orders
- Business and partnership inquiries
Privacy Concerns
For privacy-related questions or data requests:
Email: SxyHub Support
Subject Line: Privacy Inquiry
Matters handled:
- Data access requests
- Data deletion requests
- Data portability requests
- Privacy policy questions
- Cookie policy questions
Emergency Content Removal
For urgent takedown requests involving non-consensual content or safety concerns:
Email: SxyHub Support
Subject Line: URGENT - Emergency Takedown Request
Prioritized for:
- Non-consensual intimate imagery
- Content depicting you without consent
- Immediate safety threats
Response Time: 2-4 hours
2257 Compliance
For age verification and 2257 compliance inquiries:
Email: SxyHub Support
Subject Line: 2257 Compliance Inquiry
Abuse and Safety Reports
To report abusive content, harassment, or policy violations:
In-Platform: Use the "Report" button on any video or profile
Email: SxyHub Support
Subject Line: Abuse Report
See our Content Removal & Abuse Reporting Policy for details.
Business Inquiries
For partnership, advertising, or business development inquiries:
Email: SxyHub Support
Subject Line: Business Inquiry
Press and Media
For media inquiries or press requests:
Email: SxyHub Support
Subject Line: Media Inquiry
Mailing Address
SxyHub
For all correspondence, please use our email contacts listed above.
Office Hours
Email Support: Available 24/7
Response Times: Vary by inquiry type (see above)
Legal Documents
- Terms of Service
- Privacy Policy
- DMCA Policy
- 2257 Compliance Statement
- Prohibited Content Policy
- Content Removal & Abuse Reporting
- Community Guidelines
- Cookie Policy
Social Media
Important Notes
- Response times are estimates and may vary based on volume and complexity.
- Emergency requests are prioritized and reviewed within 2-4 hours.
- Law enforcement requests should be sent to admin@sxyhub.com with appropriate documentation.
- DMCA notices must include all required information to be processed.
Thank you for contacting us. We strive to respond to all inquiries as quickly as possible.