Content Removal & Abuse Reporting Policy
Effective Date: March 23, 2026
Last Updated: March 23, 2026
1. Overview
sxyhub.com ("Platform") is committed to maintaining a safe and legal environment for all users. This policy outlines how to report abusive, illegal, or policy-violating content and our procedures for content removal.
2. Reporting Methods
2.1 In-Platform Reporting
For individual videos or user profiles:
- Click the "Report" button on the video player or profile page
- Select the reason for reporting:
- Non-consensual content
- Underage performers
- Copyright infringement
- Harassment or abuse
- Spam or scam
- Other violation
- Provide additional details (optional but helpful)
- Submit the report
2.2 Email Reporting
For detailed reports or multiple violations:
Send an email to: SxyHub Support
Include the following information:
- Your name and contact information (optional for anonymous reports)
- Direct URL(s) to the content in question
- Description of the violation
- Relevant screenshots or evidence
- Your relationship to the content (if applicable)
2.3 Emergency Takedown Requests
For urgent safety concerns, including:
- Non-consensual intimate imagery ("revenge porn")
- Content depicting you without your consent
- Content posing immediate safety risks
- Content depicting minors
Contact: SxyHub Support
Subject Line: URGENT - Emergency Takedown Request
Emergency requests are prioritized and reviewed within 2-4 hours.
3. Types of Reportable Content
You can report content for the following reasons:
3.1 Non-Consensual Content
- Content featuring you without your consent
- "Revenge porn" or leaked intimate imagery
- Hidden camera or voyeuristic content
- Deepfakes or manipulated media
3.2 Illegal Content
- Content depicting minors
- Content depicting illegal acts
- Content violating criminal laws
3.3 Copyright Infringement
- Content you own that was uploaded without permission
- See our DMCA Policy for detailed procedures
3.4 Harassment and Abuse
- Targeted harassment or bullying
- Hate speech or discriminatory content
- Threats of violence
3.5 Privacy Violations
- Content revealing personal information (doxxing)
- Content violating your privacy rights
3.6 Spam and Scams
- Spam, phishing, or fraudulent content
- Misleading or deceptive content
3.7 Platform Policy Violations
- Content violating our Terms of Service
- Content violating our Prohibited Content Policy
- Content violating our Community Guidelines
4. Review Process
4.1 Standard Review Timeline
- Emergency requests: 2-4 hours
- High-priority reports (CSAM, non-consensual content): 4-12 hours
- Standard reports: 24-48 hours
- Complex cases: Up to 5 business days
4.2 Review Criteria
Our moderation team evaluates reports based on:
- Severity of the alleged violation
- Evidence provided
- Applicable laws and policies
- Context and intent
4.3 Outcomes
After review, we may:
- Remove the content if it violates our policies
- Restrict the content (e.g., age-gate, limit visibility)
- Issue a warning to the uploader
- Suspend or terminate the uploader's account
- Take no action if the content does not violate policies
- Request additional information from the reporter
4.4 Notification
- Reporters will receive a notification of the outcome (if contact information was provided)
- Content uploaders will be notified if their content is removed or restricted
- Specific details may be withheld to protect reporter privacy
5. Non-Consensual Content Removal
5.1 Expedited Process
Non-consensual intimate imagery is prioritized for immediate removal.
5.2 Required Information
To expedite removal, provide:
- Your full name and contact information
- Direct URL(s) to the content
- Statement that you did not consent to the content being shared
- Proof of identity (if requested)
- Any additional context or evidence
5.3 Verification
We may request verification of your identity to prevent false reports. This information is kept confidential.
5.4 Permanent Removal
Once verified and removed, non-consensual content is permanently deleted and cannot be re-uploaded.
6. Copyright Infringement
For copyright-related takedown requests, please follow our DMCA Policy and submit a formal DMCA notice to SxyHub DMCA.
7. False Reporting
7.1 Consequences
Submitting false or malicious reports may result in:
- Suspension of your reporting privileges
- Account suspension or termination
- Legal liability for damages
7.2 Good Faith Standard
We understand that some reports may be made in error. We only take action against intentionally false or abusive reports.
8. Platform Discretion
8.1 Final Decision Authority
- We reserve the right to remove any content at our sole discretion, even if it does not explicitly violate our policies.
- Our decisions are based on community safety, legal compliance, and platform integrity.
8.2 No Obligation to Monitor
- We are not obligated to proactively monitor all content.
- We rely on user reports and automated detection systems.
8.3 Good Faith Moderation
- We act in good faith when moderating content.
- We are not liable for moderation decisions made in accordance with this policy.
9. Appeals
9.1 Content Removal Appeals
If your content was removed and you believe it was a mistake:
Email SxyHub Support with:
- Your account information
- Description of the removed content
- Explanation of why the removal was incorrect
- Any supporting evidence
Appeals are reviewed within 5-7 business days.
9.2 Report Outcome Appeals
If you disagree with the outcome of your report:
- Reply to the outcome notification email, or
- Email SxyHub Support with additional information or context
10. Law Enforcement Cooperation
We fully cooperate with law enforcement agencies investigating illegal content or activities. We may:
- Preserve evidence and user data
- Respond to lawful requests for information
- Proactively report illegal content (e.g., CSAM) to authorities
11. Transparency
We are committed to transparency in our moderation practices. We may publish periodic transparency reports detailing:
- Number of reports received
- Types of violations reported
- Enforcement actions taken
12. Contact Information
General Support
Email: SxyHub Support
Emergency Takedowns
Email: SxyHub Support
DMCA Copyright Claims
Email: SxyHub DMCA
Legal and Compliance
Email: SxyHub Support
13. Policy Updates
We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
We take content moderation and user safety seriously. If you see something that violates our policies or the law, please report it immediately. Together, we can maintain a safe and respectful platform.