What is Creator Verification?
Creator verification is SxyHub's mandatory age and identity confirmation process for all content uploaders. It fulfills our legal obligations under 18 U.S.C. § 2257 and ensures the platform remains safe and legal. Until verified, creator accounts can browse and interact, but cannot upload videos.
How to Submit Your Verification
- Log in to your creator account and go to Studio → Verification.
- Take a clear, well-lit photo holding your government-issued ID next to your face. Your face and the ID must both be clearly visible and readable.
- Upload the photo using the uploader on the verification page.
- Select your country of origin from the dropdown.
- Click Submit Verification. Your status changes to Pending.
[Screenshot: Studio Verification submission form]
Our team reviews submissions within 1–3 business days. You'll receive an email notification at completion.
Accepted Documents
- National passport (any country)
- Government-issued national ID card
- Driver's license
The ID must show your date of birth (confirming you are 18+), your full name, and a photo. Expired documents are not accepted.
Verification Statuses Explained
- Not Submitted: No verification sent yet — click Submit to begin.
- Pending: Under review by our team. No action needed.
- Approved: You now have a verified badge and full upload access.
- Rejected: The submission didn't meet requirements — see below.
- Expired: Your verification lapsed — resubmit to continue uploading.
If Your Verification is Rejected
You'll receive a notification with the rejection reason (e.g., "Photo is blurry", "Username not visible", "ID expired"). To resubmit:
- Read the rejection reason carefully.
- Take a new photo addressing the feedback (ensure good lighting, both face and ID clearly visible).
- Return to Studio → Verification and upload the new photo.
If you believe your rejection was in error or need guidance on a specific document type, contact SxyHub Creators. Include your username and the rejection message.
Your Privacy & Data Security
Verification photos are used solely for age/identity confirmation. They are:
- Stored encrypted and accessed only by authorized review staff
- Never shared with third parties
- Retained only as required by law (per our 2257 Statement)
More questions about data handling? See our Privacy Policy or contact SxyHub Support.