Password Reset Steps
- Go to sxyhub.com/login and click Forgot Password?
- Enter the email address associated with your account.
- Click Send Reset Link.
- Check your inbox for an email from
noreply@sxyhub.comwith the subject "Reset your SxyHub password". - Click the link in the email — it opens a secure page to set a new password.
- Enter and confirm your new password, then click Update Password.
- Log in with your new credentials.
[Screenshot: Forgot password form]
Reset Link Expired or Not Working
Password reset links expire after 1 hour for security reasons.
- If your link has expired, return to the login page and request a new reset link.
- Use the link immediately — do not forward it or open it on a different device.
- If the link shows "Invalid or already used", it may have been clicked twice. Request a fresh one.
Reset Email Not Received
- Check your Spam / Junk / Promotions folder.
- Search your inbox for noreply@sxyhub.com.
- Ensure the email you entered matches your registered address exactly.
- Wait up to 5 minutes — email delivery can be delayed.
- Add
noreply@sxyhub.comto your contacts and try again.
If you've tried all of the above and still can't receive the email, contact SxyHub Support with your username and we'll manually verify your identity.
Creating a Strong Password
SxyHub's password strength meter scores your password in real time. For maximum security:
- Use at least 12 characters
- Mix uppercase, lowercase, numbers, and symbols (e.g.,
@,!,#) - Avoid using your username, email, or common words
- Use a password manager (e.g., Bitwarden, 1Password) to generate and store it safely